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Internal Sales Executive

Date: 10-Jan-2019

Location: Thames Valley, UKM, GB

Job Summary:

Manage and develop customer relationships to achieve sales goals in your branch location and across all of the UK.

Principal Responsibilities:
  • Consistently meets or exceed goals for all sales activities including monthly on hire targets, new accounts and ensures customer satisfaction.
  • To consistently perform effective outbound/inbound sales calls on a daily basis in line with targets provided.
  • Identifies, researches, and contacts prospective customers and builds customer relationships to generate future sales and repeat business.
  • Informs and demonstrates thorough knowledge of our product specifications and services.
  • Recognise customer needs and suggest products to solve problems and create benefits for the customer.
  • Takes ownership of customer issues and takes immediate action to provide a quality service.
  • Makes good commercial judgements and takes quick decisions in line with company guidelines.
  • Organise and prioritise own work load in line with the business and customer needs.
  • Ensure that calls, activities, quotes and opportunities are accurately logged daily on the Company’s CRM system (Salesforce).
Competencies and Qualifications:
  • Previous experience in a similar role would be advantageous.
  • Passionate about consistently exceeding the expectations of the customer and lives our Customer Charter.
  • Experience in outbound calling including formulating sales calls plans, gathering information and progress through the sales process.
  • Ability to organise workload in order of importance and able to prioritise workload to line with the business and customer needs.
  • Proven track record of delivering exceptional sales results and increase in growth in customer accounts.
  • Excellent negotiation and customer relation skills, comfortable dealing with a wide range of customers and people.
  • Embraces change and is open to the ideas and opinions of others.
  • Strong IT skills and be familiar with SalesForce or similar CRM tools.
  • Excellent communication skills, both verbal and written.
  • Experience of the construction and/or rental industries would be beneficial but not essential.
  • The above list is not exhaustive and you may be required to carry out additional duties from time to time to meet the needs of the business.

    2018

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