Share this Job

Regional Account Manager

Date: 01-Mar-2018

Location: Aylesbury, OXF, GB

Job Summary:

Responsible for achieving targets, developing new business whilst maximising existing customer accounts.

Principal Responsibilities:
  • Consistently meets or exceed goals for all sales activities including monthly on hire targets, new accounts and ensures customer satisfaction.
  • Identifies, researches, and contacts prospective customers and builds customer relationships to generate future sales and repeat business.
  • Formulate sales calls plans, make customer appointments, gather information and progress through the sales process.
  • Informs and demonstrates thorough knowledge of our product specifications and services.
  • Recognise customer needs and suggest products to solve problems and create benefits for the customer.
  • Takes ownership of customer issues and takes immediate action to provide a quality service.
  • Makes good commercial judgements and takes quick decisions in line with company guidelines.
  • Develop the territory to its full potential and work in a co-ordinated approach with branch/sales employees and management.
  • Develop and present presentations to potential and existing customers.
  • Achieve agreed targets for customer visits.
  • Update customer records and issue quotes through CRM system
  • Deliver outstanding customer service by offering one point of contact
  • Lead by example and create a culture which reflects our Company values.
Compentencies and Qualifications:
  • Previous experience in a similar role would be advantageous.
  • Passionate about consistently exceeding the expectations of the customer and lives our Customer Charter.
  • Experience in outbound calling/customer visits. Including formulating sales calls plans, gathering information and progress through the sales process.
  • Proven track record of delivering exceptional sales results and increase in growth in customer accounts.
  • Excellent negotiation and customer relation skills, comfortable dealing with a wide range of customers and people.
  • Embraces change and is open to the ideas and opinions of others.
  • Affiliation to trade associations to enhance networking and aid marketing knowledge would be desirable.
  • Strong IT skills and be familiar with SalesForce or similar CRM tools.
  • Excellent communication skills, both verbal and written.
  • Experience of the construction and/or rental industries would be beneficial but not essential.
  • Flexible and must be prepared to travel extensively within the territory.
  • Full clean driving licence.
  • The above list is not exhaustive and you may be required to carry out additional duties from time to time to meet the needs of the business.


Find similar jobs: